Handmade in the UK

From the finest materials


5 Star Rated

On Google & TrustPilot


Choose Your Delivery Day

View delivery information

Refund and Returns Policy

We want you to be delighted with the products you buy from Panelling direct but, if you do have any issues with damages, you can return your purchase within 14 days. You’ll just need the receipt, order confirmation, or sales invoice and we will exchange the product or issue a refund. Products can be returned to our store.

We are unable to offer refunds or to exchange products that have been cut to size, made to measure or mixed to your individual requirements.

If the product you purchase is faulty, or not as described, we may offer an exchange, refund or repair as appropriate.

Products purchased for home delivery

  • You can return an item within 14 days of delivery to your home if the products have any damages.
  • Call us on 07715453911 or email us at sales@panellingdirectltd.co.uk to arrange for your item(s) to be returned. Alternatively, you can return item(s) to our store, as detailed above, but you must bring your order confirmation email or sales invoice and the credit or debit card used for payment or you may be declined a refund.
  • There is no charge for returning products to our store. For certain products we offer a collection service. Please contact us for further details. We may charge a fee for this service (the fee will depend on the products returned, but will not exceed £50.00.


  • If you prefer, you can exchange a product brought in-store, for home delivery or using Click & Collect in our panelling direct store.
  • Please bring your receipt, order confirmation email or sales invoice with you a proof of purchase.
  • Products can be exchanged within 14 days of purchase from store, delivery to home or collection from our store..

Faulty products

  • If the product you purchase is faulty, we may offer a repair, exchange or refund as appropriate in accordance with your consumer rights.
  • Call 07715453911 to arrange a return the item(s) to our local store with proof of purchase and the credit or debit card used for payment or you may be declined a refund or exchange.

Delivery Information

If your order contains a large item, we will deliver your whole order within 1-7 days. Otherwise you will have the option to select a delivery date at checkout.

Express delivery– Call for a price on express delivery.

Saturday delivery– We only cover the Midlands on Saturday.

Please contact us if you have any questions related to delivery, and we will be happy to advise.


Please enter details for a quote

Panelling Direct Logo


We offer a FREE shaker style wall panelling design service but only for single wall designs. Please enter the details below and we will respond with your design ASAP!

Panelling Direct Logo


Fill in the form below and one of the team will deal with your request!

Panelling Direct Logo